Prepare your stay with peace of mind thanks to our practical information! Here you’ll find everything you need to know before you leave: our quality commitment to a warm welcome, the tourist information offices ready to guide you, the souvenir shop and the brochures you can download to plan your activities.
Whether you’re travelling as a family, with friends or as a couple, this page is your essential guide to a successful stay in the Puy-de-Dôme.
Getting to Terra Volcana is easy: accessible by train, plane or car via the motorway or departmental roads, our volcanic region is at the heart of the Auvergne. Once you’re here, you’ll find cycle paths, car parks, local transport and transport links.
While you’re at Terra Volcana, don’t miss our souvenir shop, where you’ll find a range of authentic gifts to take back with you from your stay, all symbols of the volcanic Auvergne and localknow-how. Located in our reception offices, you can also extend your experience and take home souvenirs of the Auvergne.
Our team is committed to offering a high-quality, rigorous and friendly welcome, so that every visitor benefits from clear information, personalised service and support tailored to their needs. We regularly update our brochures, train our teams and apply a continuous improvement approach to guarantee your satisfaction throughout your stay in Auvergne.
Terra Volcana has three permanent reception offices in Châtel-Guyon, Riom and Volvic, where you’ll be welcomed by a local team ready to give you all the information you need. Whether you want to obtain maps, book a site visit, organise an activity or ask a practical question, these 3 Terra Volcana tourist offices are your essential contacts for a stress-free stay in the Puy-de-Dôme.
