Team collabration
Management team and committee
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Management team and committee

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Terra Volcana The team At your service

The Terra Volcana team works hard every day to offer a high-quality welcome to visitors and local stakeholders. Through a strategy combining innovation, digital technology and local presence, we aim to boost the appeal of the destination, attract new customers and make the most of all its assets. Working alongside tourism professionals, we support your projects, share tools and key indicators, and promote collaboration and performance at the heart of the region.

Management and Administration Department

  • Virginie DELAS, Director – direction@terravolcana.com
  • Isabelle DEBAIN, Executive Assistant & in charge of administrative and accounting follow-up – i.debain@terravolcana.com | 04.73.38.85.42

Reception

  • Claire TORRE, Reception/Shop Manager – c.torre@terravolcana.com | 04.73.38.85.41
  • Margot DUPONT, holiday advisor and quality consultant – m.dupont@terravolcana.com
  • Tristan BOUCHEIX, holiday advisor and APIDAE support – t.boucheix@terravolcana.com

Partner Relations Department

  • Clara BADONNEL, Partner Relations Officer – c.badonnel@terravolcana.com | 04.73.33.28.28
  • Émilie BROCHE, APIDAE advisor – e.broche@terravolcana.com | 04.73.38.25.15

Communication Department

  • Coline RIBUE, Communications and Press Relations Officer – c.ribue@terravolcana.com | 04.73.33.28.29
  • Anaïs GILLET, Social Media Coordinator and Photo Library Manager – a.gillet@terravolcana.com | 04.73.86.07.24
  • Audrey RUEDIN, Digital Strategy Manager – a.ruedin@terravolcana.com
  • Clotilde PROST, Head of Customer Relations Management, Tourism Observatory and Explorers Programme – c.prost@terravolcana.com | 04.73.86.19.17

Commercial centre

  • Lise Agullo, Group Marketing Manager – l.agullo@terravolcana.com | 04.73.33.28.27
  • Clément CHASSERET, Business Development Manager – c.chasseret@terravolcana.com | 04.73.38.85.39

Terra Volcana The Management Committee

Since November 2020, the Management Committee of the Terra Volcana Tourist Office has been made up of elected representatives and tourism professionals committed to raising the profile of the destination. Under the chairmanship ofÉric Dersigny and the vice-chairmanship of Lionel Sauzade, the team is continuing the dynamic process begun when the Office was set up: raising the profile of the region, increasing economic spin-offs and developing tourist appeal. Made up of 25 members representing the sector and the region, this committee embodies the collective desire to make Terra Volcana a must-see destination.

Eric Designy Chairman of the Tourist Office

A Volvic town councillor responsible for tourism and heritage and RLV vice-president for tourism development, Eric also worked at Vulcania and Paléopolis before ending his career as managing director of Panoramique des Dômes.

Lionel Sauzade Vice-Chairman of the Tourist Office

After working for the Auvergne Regional Department of Cultural Affairs as a researcher in the General Heritage Inventory Department, in 2002 he was seconded by the State to the Association de gestion et de préfiguration du Domain royal de Randan. Since 2003, he has been in charge of the administration and conservation of the Domaine royal de Randan.